Frequently Asked Questions

Memorial Always welcomes your questions and feedback.

If you have a question or feedback, please contact us at:
Email: admin@memorialalways.com

How do I create an Online Memorial Site?
Memorial Always offers an easy-to-use system to help you create a Memorial Site for
your loved one. All you need to do is fill in some information on the Create a Memorial
Form and we put the rest together for you. A one-off small fee is payable for all Memorial Sites. We continue to host all sites for free after 1 year. Customer assistance is available for all Memorial Sites.

I am searching for a friend who recently passed away and I can't find their memorial. What do I do?
Just type in the first and last name of your friend in our search bar (to the top left), press submit to view the search results. If you see your friend's name and date of birth/death, just click on the link and it will take you to their Memorial. If you don't see your friends name, there is currently no Memorial set up for them on Memorial Always.
If you are certain there is Site but still cannot find it - please email us your friend's name and we will respond to your request asap.

How much does it cost for a Memorial and how long will the Memorial last?
It's only $55 as a one-off fee to create an Online Memorial with Memorial Always. Many services are included, such as Guest Book, Announcements, Photo Submissions and more. Hosting of your Personal Memorial is managed by Memorial Always, and we guarantee to host your memorial for 1 year, after 1 year we will continue to host your site for free, for as long as the Memorial Always website is in existence, you may also choose to delist your memorial at any time you wish.